FCC offering protection against robocalls in the healthcare industry

On Behalf of | Aug 7, 2020 | Telecommunications Law

Almost every American receives some sort of robocall each day. Robocalls have been irritating for years but recently they appear to be getting worse. In 2018 there were 48 billion robocalls made in the U.S. which equates to every citizen receiving almost 150 robocalls each year. Everyone is affected by robocalls and the Federal Communications Commission (FCC) has created a new group to address healthcare organizations and robocalls.

The FCC has created a Hospital Robocall Protection Group. The group meets to determine best practices to help health care providers deal with the unlawful robocalls they receive. Robocalls have had a negative impact on healthcare and these organizations have many times been less effective because of the calls. The Hospital Robocall Protection group has three priorities:

  • How voice service providers can better combat robocalls to healthcare organizations.
  • How hospitals can use robocall mitigation techniques to cut down on these calls; and
  • How the federal and state government can help healthcare organizations stop these calls.

Unlawful robocalls continue to be a technology epidemic for almost all infrastructure in the U.S. Although these calls can be annoying to the general public, for the healthcare industry they can be dangerous, putting people’s lives at risk. An attorney who specializes in telecommunications law can help their client with any Robocall-TRACED Act violations and make sure these companies are held liable. Businesses who are having problems with robocalls do have legal action they can take. It is important that businesses are able to go about without having to deal with illegal robocalls and having an attorney to represent them can be beneficial.